Reference

Privacy Policy — How We Handle Your Information

We collect account details, wallet references and device data to run your betvis account and process bKash, Nagad and Rocket transactions. This policy explains what we gather, why we need it, and how you control it.

Account & wallet dataDevice & session logsCommunication preferencesData access requestsCookie & tracker settings
betvis Privacy Policy — How We Handle Your Information
PRIVACY CONTACT

Reach Us About Your Data

If you have questions about this privacy policy, want to see what data we hold, or need to update your records, use any of the channels below. Data requests are answered within a few business days once we verify your identity.

Team online

Live Chat

Open the chat widget in your account dashboard or on any page footer. Privacy queries go to a specialist team who can pull your data summary or guide you through opt-out settings in real time.

Email Support

Write to our support address with your account mobile number and a brief description of your request. Attach a scanned ID if you are asking for a full data export or account closure.

Account Settings

Log in and navigate to the privacy section under settings. You can toggle marketing emails, download recent transaction history, and submit a deletion request without leaving the dashboard.

DATA SAFEGUARDS

How We Protect Your Information

We encrypt wallet credentials and personal details in transit and at rest. Access to account databases is restricted to staff who need it for verification or dispute resolution. Regular audits check for unauthorised access, and breach protocols are in place to notify affected users if something goes wrong.

Encryption Standard

All bKash, Nagad and Rocket payment data moves over SSL connections. Stored credentials are hashed so even our team cannot see your wallet PIN or password in plain text.

Cookie Management

We use session cookies to keep you logged in and functional cookies to remember your language choice. No third-party ad trackers run on betvis pages. Clear cookies anytime through your browser settings.

Account Security

Login attempts are logged with device and location data. If we detect a sign-in from a new phone or IP range, you receive an SMS alert. Enable two-factor authentication in account settings for an extra layer.

Retention Policy

Active accounts stay on file to process withdrawals and resolve disputes. If you close your account, personal data is archived for the period local regulation requires, then deleted. Transaction records follow standard retention rules.

Common Questions About Your Data

We ask for your mobile number, a password, and wallet details for bKash, Nagad or Rocket deposits. During verification we may request a scanned ID to confirm your identity and meet regulatory requirements.

Yes. Email support or use the account-settings privacy section to request a data export. We send a file with your profile details, transaction history and session logs within a few business days.

Log in, open account settings, and toggle off marketing emails or SMS. Changes apply immediately. You will still receive account security alerts and transaction confirmations even if you opt out of promotions.

We pass wallet references to payment processors to complete bKash, Nagad and Rocket transactions. We do not sell or share your data with advertisers or unrelated companies for their own marketing purposes.

Personal details are archived for the period local regulation requires, then permanently deleted. Transaction records are kept longer to resolve any post-closure disputes or audits. You can request deletion by contacting support with proof of identity.

Session cookies keep you logged in; functional cookies remember language and currency. No third-party trackers run on our pages. You can disable cookies in browser settings, but some features like saved preferences will not work.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.